> For the complete documentation index, see [llms.txt](https://support.forsage.io/forsage-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.forsage.io/forsage-knowledge-base/buycrypto/zebpay-exchange.md).

# ZebPay Exchange

ZebPay is a crypto-assets exchange with an established presence in India, Australia, and Singapore. The choice of millions of traders, ZebPay offers its services across a wide range of devices, including mobile apps for those who are always on the go and a seamless web interface for users who prefer desktops.

{% hint style="info" %}
Download and install the ZebPay Exchange. ([Download](https://zebpay.com/in/apps))
{% endhint %}

**The entire process involves 6 steps:**

1. [Account Registration](#i.-account-registration)
2. [Identity Verification (KYC)](#ii.-identity-verification)
3. [Bank Verification](#iii.-bank-verification)
4. [Depositing Funds (INR)](#iv.-depositing-funds-inr)
5. [Purchasing BNB/BUSD](#v.-purchasing-bnb-busd)
6. [Withdrawing BNB/BUSD to Personal Wallet](#vi.-withdrawing-bnb-busd-to-personal-wallet)

## I. Account Registration

* Open the ZebPay application after successful installation.
* Click on the **Let’s go** option at the top right corner.
* Choose the **country code**.
* Enter a valid **phone number**.
* Enter the **first name** and **last name**.
* Enter a valid **email address**.
* You can enter a promotional/referral code if any.
* Create a 4-digit **PIN**.
* **Confirm** the PIN Code.

{% hint style="danger" %}
**ATTENTION!**

Do not share the 4-digit PIN code under any circumstances. The code is exclusive only to you. The code never gets stored by ZebPay or anyone else.
{% endhint %}

* Accept the Terms of Use and Privacy Policy of ZebPay by putting a **check** in the checkbox.

{% hint style="info" %}
Solve the human verification captcha if asked.
{% endhint %}

* Click **Continue**.
* You will receive a verification code to your registered mobile number and email address. Enter the code in the respective fields and click **Continue**.

![](/files/i0i0hVGXXP2eH1lUVuza)

{% hint style="success" %}
Your mobile number and email address are verified.
{% endhint %}

* You will get redirected to the login portal.\
  Enter the registered **mobile number**.
* Accept the Terms of Use and Privacy Policy of ZebPay by putting a **check** in the checkbox.
* Click **Proceed Securely**.
* Enter the **OTP** sent to your mobile number.
* Tap **Verify**.
* Now enter your 4-digit **PIN** code to log into your account.

![](/files/IicSChomFFtSCLoaV9p4)

{% hint style="success" %}
You have successfully registered your account.
{% endhint %}

## II. Identity Verification (KYC)

* Once you have logged in to your account, click on the **three horizontal lines** on the top left of the screen.
* Go to the **Verify Identity (KYC)** section to proceed with the verification process.

![](/files/bc6VpIPKazjZRoP42sW5)

The KYC verification process gets completed in three steps:

### A] Document Proof -

* Upload a clear image of your **PAN Card**.
* You can choose to click a picture using the camera or upload an existing image from your gallery.
* Once the upload is successful, click **Continue**.

![](/files/JtQJB46WKb4UDlEbl3ua)

{% hint style="success" %}
You will get redirected to the next section - **Address Proof**
{% endhint %}

### **B] Address Proof -**

* Upload a clear image of any one of the documents mentioned below:
  1. **Aadhaar Card**
  2. **Driving Licence**
  3. **Passport Utility Bill** *(within the last three months)*

You can upload any one of these documents as address proof.

* Once the upload is successful, click **Continue**.

![](/files/pczAwlK6P6dkOtP0BOzh)

{% hint style="success" %}
You will get redirected to the next section - **Declaration**
{% endhint %}

### **C] Declaration -**

* Here you need to choose the **source of funds** and **occupation.**
* Once you enter the choices, click **Continue**.

![](/files/HMrT1w2XUjwIwfB7ufZf)

{% hint style="success" %}
Your KYC documents will get verified, and you will receive a successful verification notification.
{% endhint %}

## III. Bank Verification

It is mandatory to complete the Bank Verification process to make fiat deposits and withdrawals.

* Click on the **three horizontal lines** on the top left of the screen and go to **Bank & UPI**.
* Enter the following details:
  1. **Account Holder’s Name**
  2. **Full Bank Name**
  3. **Account Number** *(confirm the account number)*
  4. **IFSC Code**
* You need to upload the proof of your bank account ownership displaying the above-mentioned information.
* You can upload any one of the following documents:
  1. **Canceled Cheque**
  2. **Bank Statement**
  3. **First Page of Passbook**

{% hint style="warning" %}
**IMPORTANT!**

* The name and date of birth on the ID and address proof should match.

* You can create an account in ZebPay only if your age is 18 years and above.

* The name on your ID proof (pan card) should match with the bank account you wish to register with ZebPay.

* Please ensure to update the information accurately and upload clear documents for quick verifications.
  {% endhint %}

* Click on **Save bank details**.

![](/files/TV0EOqH0vtOnFxk8Tqsw)

{% hint style="success" %}
Your Bank Documents will get verified within 7 business days.
{% endhint %}

## IV. Depositing Funds (INR)

You can deposit INR rupees into your ZebPay Account using the Instant Deposit option via NEFT, RTGS, or IMPS.

{% hint style="danger" %}
**ATTENTION!**

* You can only make deposits through the banking application associated with the registered bank account in ZebPay.

* You cannot use UPI to make a deposit. UPI deposits will fail and will get refunded within three weeks. ZebPay will not be responsible for the loss of funds sent via UPI.
  {% endhint %}

* In your ZebPay application, go to the **Portfolio** section.

* Tap on the **Deposit** option and choose **Instant Deposit**.

![](/files/4DALRiYQkHPjNNOhTFmh)

* In the next interface, a unique beneficiary account will be displayed exclusively for your deposits.
* Use the banking application to make a deposit into the beneficiary account.

![](/files/b3DJARmwbScWpS3uZjmi)

{% hint style="warning" %}
**IMPORTANT!**

* IMPS deposits get credited within 5 minutes, and NEFT and RTGS deposits are as per regular banking norms.
* Do not deposit via UPI. These transactions will fail, and funds might get lost.
* Deposits made into incorrect beneficiary accounts will be treated as third-party transfers and get refunded with a Rs 500 penalty deducted.
* The beneficiary account displayed in your application is unique only to you and is not to be shared with anyone else.
  {% endhint %}

## V. **Purchasing BNB/BUSD**

{% hint style="info" %}
In ZebPay, BNB is referred to as Binance Coin, and BUSD is referred to as Binance USD**.**
{% endhint %}

* In your application, go to the **Exchange** section.
* Search for **BNB** or **BUSD** using the search bar provided on the top and choose the coin.

![](/files/9S12Mfh0uea0yHeGACfW)

* In the **Buy** section, enter the **amount** of INR you want to spend to purchase BNB or BUSD.
* Keep the **price limit** exactly the same as the market price.
* Click on the **Buy** option.
* Click **confirm trade** and enter the **PIN** code if asked.

![](/files/n0dTXTPT0DLvftCzv9Kl)

{% hint style="success" %}
Your trade will be executed, and the corresponding amount in BNB or BUSD will be credited into your ZebPay account.
{% endhint %}

## **VI. Withdrawing BNB/BUSD to Personal Wallet**

* In your ZebPay application, go to the **Exchange** section.
* Select BNB/BUSD from the list.
* Click on the **Send** option.
* Tap **+ Add new address**.

{% hint style="danger" %}
**ATTENTION!**

You can send BUSD only to a BSC (BEP-20) network address as ZebPay only supports the purchase of BUSD over the BEP-20 network. Sending BUSD to a wallet address with a different network can result in a loss of funds.
{% endhint %}

![](/files/45e9hDKuTPsraDZFislc)

{% hint style="warning" %}
**NOTE:**

ZebPay only supports BNB in BEP-2 format. If you are purchasing BNB from ZebPay, make sure you withdraw it to a BNB (BEP-2) wallet address and not BSC (BEP-20) wallet address. You can later swap the BNB inside the wallet application.
{% endhint %}

* Enter the following details:
  1. **Address Label** or **Nickname**
  2. **Recipient Address**
  3. **Beneficiary’s Full Name**
  4. **Beneficiary’s Platform**
* Tap **SAVE ADDRESS**.

![](/files/LIqno8fqEZSb2sUEzOIp)

* Now enter the **Quantity** you want to transfer or tap on **Send All** if you wish to transfer all the crypto.
* Tap on the **send icon** to initiate your transaction.
* Enter the 4-digit **PIN** or use the **fingerprint/FaceID**, and enter the **OTP** to confirm the transaction.

![](/files/NSKGSxeKPuNwqUM6ddqC)

{% hint style="success" %}
The transaction will be processed shortly and you will receive a success notification.

**Congratulations!** Your wallet address has been funded successfully.
{% endhint %}